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Contact us

New Zealand contact details

Freephone: 0508 650 200

Fax: 04 913 5308

Email: Customer Services

Monday to Friday 8am - 5pm

International contact details

Call: +64 4 913 5300

Fax: +64 4 913 5308

Email: Customer Services

Helpdesk

If you have a technical issue you need help with, we have extended the times you can contact our Helpdesk team. Contact us during the below hours on 0508 650 200:

  • Monday:  8am-9pm
  • Tuesday: 8am-9pm
  • Wednesday:  8am-9pm
  • Thursday: 8am-9pm
  • Friday: 8am - 5pm
  • Saturday: 1pm-5pm
  • Sunday: 1pm-5pm